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Player Services Dual-Rate (Main Banker/Shift Supv) - Full TimeBaton RougeLouisiana

Working with us

Here at Hollywood Casino we take great pride in rolling out the Red Carpet – we’re in the business of creating FUN for our guests! That makes Hollywood Casino a primo place for career-minded folks who enjoy a fast-paced work environment and want to contribute from the moment they become cast members. Can you deliver STAR treatment? Read More

 

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Player Services Dual-Rate (Main Banker/Shift Supv) - Full Time

1717 River Rd North | Baton Rouge | Louisiana | United States | 70802

Responsibilities

This Dual Rate position (Main Banker/Shift Supervisor) is responsible for providing superior service to our guests while working in a fast-paced environment. You’re the right match for this job if you will…

  • provide exceptional RED CARPET customer service
  • put people first
  • evangelize our core values of Service, Teamwork, Integrity and Respect
  • positively influence others
  • do whatever it takes to get the job done

You will be responsible for accurate accountability of the cashier department activity and for accurately completing and updating electronic MTL/MIL and chip bank. Will maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork. Will observe and verify funds received and disbursed to other departments, guests and transactions between cashiers, and verify all Cashier and Main Bank paperwork is accurately completed prior to sending to accounting/audit

May work as a cashier as needed and provide excellent customer service to all guests while enrolling new members and informing members of benefits, contests, promotions and services. This includes enrolling patrons into the Players Club, issuing Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions.

  

Must be knowledgeable and comply with Title 31 and SARC regulations.

Qualifications

 

Qualified candidates will be at least 21 years of age with a HS diploma or equivalent and 1-2 years previous Main Bank/player services experience; prior lead or supervisory experience is a plus!

 

Excellent keyboarding and math skills required.

 

Must qualify for a gaming permit as issued by the Louisiana Gaming Commission.  

 

Physically mobile with ability to stand for up to 8 hours (steel floor) and possess the ability to regularly push/pull up to 100 lbs (with assistance).  Ability to bend, reach, twist, stoop and crouch.  

  

Must be able to work in environment with exposure to loud noises and bright lights.

 

Shifts may vary; MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS!

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